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Terms & Conditions
These Terms and Conditions shall apply to Your use of the website located at www.womenshealthcaredirect.com and its related channels.
By using womenshealthcaredirect.com You agree to be bound by the terms and conditions set out below. If You do not wish to be bound by these terms and conditions, You should not use womenshealthcaredirect.com.
We may change these Terms and Conditions from time to time and so you should check these regularly. Your use of womenshealthcaredirect.com will be deemed an acceptance of the terms existing at that time.
Your use of the Service and the Sites is at your own risk.
Women's Healthcare Direct Ltd ("WHD" or "We") NOR ANY OF ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES OR LICENSORS SHALL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF YOUR ACCESS OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE AND THE SITES AND THE INFORMATION AVAILABLE ON THE SERVICE AND THE SITES OR ARISING OUT OF ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION AVAILABLE ON THE SERVICE AND THE SITES. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST Womenshealthcaredirect.com, OR ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES AND LICENSORS ARISING OUT OF YOUR USE OF THE SERVICE AND THE SITES AND THE INFORMATION AVAILABLE THEREON.
Acceptable Use
You agree that any use by You of womenshealthcaredirect.com shall be in accordance with the following conditions:
Third Party Websites
Intellectual Property
Liability for and information provided on
womenshealthcaredirect.com
Health Information Disclaimer
Privacy
Please see our Privacy Policy
Safety
We give Our ongoing commitment to ensuring through Our policy of safety that You can use the Women's Healthcare Direct Site with confidence. When using the Women's Healthcare Direct Site, in particular any bulletin boards or chat forums, You should always take the following precautions:
Indemnity
If you are a business User, You agree to indemnify Us, and/or any of Our affiliates and Our and their officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by You or any other liabilities arising out of Your use of womenshealthcaredirect.com.
Termination
We reserve the right to immediately, without notice, suspend or terminate i) Your use of womenshealthcaredirect.com ii) Your registration to womenshealthcaredirect.com if You breach or We have reasonable grounds to believe that You are likely to breach these terms and conditions or You otherwise engage in conduct which We determine in Our sole discretion to be unacceptable.
Service Purchases
The contract of sale exists between You and Us. These terms and conditions cover all sales made through womenshealthcaredirect.com (other than purchases made directly on third party Websites that are linked to womenshealthcaredirect.com - in which case the contract of sale will exist between You and the third party, and the terms and conditions of such third party Website shall cover such sale).
By submitting your order you are offering to buy the personalised medical information service at the price set out in this website and you are allowing us to use your personal details for the purposes of supplying the personalised medical information service.
Prices and availability of service
Prices are subject to change without notice and all services are sold subject to availability and only for the duration that they appear on womenshealthcaredirect.com. Service requests are accepted at Our sole discretion and We maintain the right to decline requests without giving an explanation.
Payment methods
You may request our service online using a credit or debit card (We accept Switch, Mastercard, Visa Credit and Debit and Solo). All prices are in pounds sterling. We take the payment for your request immediately on accessing the service request form, once your payment is authorised, you will be given a username and password and given access to the service to complete at your convenience. If the completion of your request cannot be fulfilled or is delayed, you will be notified.
Service Delivery
We will normally aim to deliver Your service request within 5 (five) working days but we cannot give an exact delivery date. We will inform You if Your Service Request cannot be fulfilled or if delivery of service is delayed. If we have not provided the personlised medical information service within 30 days of expected delivery then you may cancel the contract and we will refund any money paid by you.
Refund Policy
You may only receive the Service if you are in good standing with a valid, authorized credit card.
Payments made for our online medical information service, are not refundable. This is due to the fact that the information provided is prepared on an individually personalised basis for you at the time of your order.
The supply of such services fall within the exemption to the right to cancel as defined in clause 13 (1) c of The Consumer Protection (Distance Selling) Regulations 2000.
Queries and complaints
Should You have a query or complaint relating to our service please contact us here: contact@womenshealthcaredirect.com
We aim to: - Acknowledge complaints within 5 (five) working days - Advise You how long it will take to resolve the complaint - Keep You informed throughout the process. For the avoidance of doubt Your remedies for services issues/problems lie solely with Women's Healthcare Direct Ltd.
Security
We take security seriously and take every reasonable precaution to protect Your personal information both online and offline. Information requested when registering or ordering goods (including Your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. To help us keep Your personal information secure You agree to keep Your password secret. You also agree to notify us and the relevant credit card company or other affected organisation (in accordance with their procedures) as soon as You become aware of any breach in security and to comply with any reasonable instructions that they or We may give You. We will take reasonable care (to the extent that it is within our power to do so) to keep the details of Your order and payment secure but we cannot promise that security breaches will never occur. Our entire liability to You (including for negligence) regarding any security breach will be to endeavour to prevent it continuance or repetition once the problem is drawn to Our attention.
Liability
To the extent permitted by law any service we provide for sale are provided on an "as is" basis and We make no representations or warranties of any kind to the accuracy, completeness, satisfactory quality or suitability for any purpose of the information contained on womenshealthcaredirect.com.
Registration and Promotional Information
When registering You may opt to receive promotional and/or marketing information about other products, services and offerings from Us, our affiliated companies and/or third parties which are available via womenshealthcaredirect.com. If You no longer wish to receive such marketing or promotional materials You may opt-out of receiving these communications by e-mailing Us at : contact@womenshealthcaredirect.com
Membership Area
This section applies to clients within the membership area section of womenshealthcaredirect.com in addition to the terms and conditions which precede and follow this section. Attention is drawn in particular to paragraph 2 (acceptable use) and paragraph 5 (liability for information provided on womenshealthcaredirect.com) above.
Registration
Registration is mandatory when making use of the service provided on womenshealthcaredirect.com. You must choose a user name and password.
User name and password
When choosing a password a minimum of 6 and a maximum of 20 characters including alphanumeric characters and special characters can be used. It is advisable not to use obvious dictionary words e.g. password or consecutive numbers or letters or obvious personal information such as children's name, pet's names or date of birth. Password should not be the same as the name or email address and should not be re-used when choosing a new password. Each registered user is responsible for the security and proper use of their user name and password and must not disclose either. It is each registered user's responsibility to change their password immediately if they believe it has been compromised. It is also advisable to change these details frequently even if not considered compromised.
Termination or suspension
We may suspend or terminate a user's customer zone registration if these terms and conditions are breached, in particular the paragraph titled "acceptable use".
General
Invalidity etcetera
If any court or regulator decides that any provision of these terms and conditions is invalid or otherwise unenforceable, such provisions shall be severed and deleted from these terms and conditions and the remainder of these terms and conditions shall continue to have full force and effect.
Governing Law
These terms and conditions and womenshealthcaredirect.com are governed by English law. Disputes will be dealt with by the English court system.
Third Party Rights
These terms and conditions apply between Us and Users. No other person is entitled to benefit under these Terms and Conditions.